Does this describe you? While you are on a teleconference call you are writing up your quarterly report, checking your email, and texting your friend about where you are meeting for lunch. You would say that you are good at multi-tasking, right? You might want to re-think your strategy. Recent estimates are that you can lose up to 40% of your productivity if you multi-task.

Task switching, not multi-tasking. The term multi-tasking is actually a misnomer. People can't actually do more than one task at a time. Instead we switch tasks. So the term that is used in the research is "task switching".



Task switching is "expensive." There has been a lot of research on task switching. Here's what we know from the research:

  • It takes more time to get tasks completed if you switch between them than if you do them one at a time.
  • You make more errors when you switch than if you do one task at a time.
  • If the tasks are complex then these time and error penalties increase.
  • Each task switch might waste only 1/10th of a second, but if you do a lot of switching in a day it can add up to a loss of 40% of your productivity.
  • Task switching involves several parts of your brain: Brain scans during task switching show activity in four major areas: the pre-frontal cortex is involved in shifting and focusing your attention, and selecting which task to do when. The posterior parietal lobe activates rules for each task you switch to, the anterior cingulate gyrus monitors errors, and the pre-motor cortex is preparing for you to move in some way.

I know it's popular to think that you are multi-tasking, but the research is clear that people actually can't multi-task, with one specific exception that I’ll get to in a minute.

One thing at a time. For many years the psychology research has shown that people can only attend to one task at a time. Let me be even more specific. The research shows that people can attend to only one cognitive task at a time. You can only be thinking about one thing at a time. You can only be conducting one mental activity at a time. So you can be talking or you can be reading. You can be reading or you can be typing. You can be listening or you can be reading. One thing at a time. 

We fool ourselves. We are pretty good at switching back and forth quickly, so we THINK we are actually multi-tasking, but in reality we are not.

The one exception. The only exception that the research has uncovered is that if you are doing a physical task that you have done very very often and you are very good at, then you can do that physical task while you are doing a mental task. So if you are an adult and you have learned to walk then you can walk and talk at the same time.

Then again, maybe there isn't an exception. Even this doesn't work very well, though. In a study by Hyman et. al. in 2009, people talking on their cell phones while walking, ran into people more often and didn’t notice what was going on around them. The researchers had someone in a clown suit ride a unicycle. The people talking on a cell phone were much less likely to notice or remember the clown.

Less task switching = more happinessπŸ˜„? I have found since then that I do less task switching. I’m not perfect. I fall into it sometimes, but since my week of re-calibration I follow the guidelines above more easily. I also believe that I am less agitated. It's my hypothesis that task switching not only wastes time and increases errors. Task switching causes fatigue, exhaustion and agitation.

What do you think? Have you been able to do less task switching? Have you tried?

Please comment belowπŸ˜€

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